Contacts
We value open communication with our readers. If you have a question, a suggestion, or feedback about the content published on best-online-casino-aus.pro, this page explains how to get in touch with our editorial team and what to expect when you do.
How to Reach Us
The only way to contact our team is by email. Please write to us at:
We do not operate a phone line, live chat, or social media accounts, so email is the best and only channel for reaching us. When writing, please include a clear subject line so we can route your message to the right person on the team.
What You Can Write About
We welcome messages on the following topics:
- Questions about our content — if something in one of our casino reviews or guides is unclear, feel free to ask for clarification.
- Corrections — if you spot outdated or inaccurate information (for example, a bonus offer that has changed or a casino that no longer accepts Australian players), please let us know so we can update it.
- Feedback — your suggestions on how we can improve our reviews, comparisons, and guides are always appreciated.
- Partnership requests — for commercial enquiries, advertising proposals, or other business cooperation, please include details about your company and your offer in your message.
Response Time
We read every message we receive. Our team usually replies within a few business days, although during busy periods it may take a little longer. Please note that we are a small editorial team, so we kindly ask for your patience — there is no need to send duplicate messages, as this can slow down our response.
Questions About Your Casino Account
Please keep in mind that best-online-casino-aus.pro is an independent review and information website — we are not a gambling operator and we do not run any online casino. This means we cannot help with:
- Deposits or withdrawals;
- Bonus crediting or wagering requirements;
- Account registration, login problems, or verification (KYC);
- Disputes with a casino or complaints about withheld winnings.
For all such matters, you need to contact the customer support of the casino you play at directly. Most operators offer live chat and email support, and their contact details can be found on the casino's official website.
Need Help With Gambling?
If gambling is no longer fun and is starting to cause problems for you or someone close to you, free and confidential help is available in Australia. You can contact Gambling Help Online — a national support service funded by the Australian Government — which provides counselling and assistance 24 hours a day, 7 days a week:
- Website: www.gamblinghelponline.org.au
- Phone: 1800 858 858 (free, 24/7)
Please gamble responsibly and never wager more than you can afford to lose.